Managed Services

Captive Portal & Managed WiFi

Give your customers a reliable internet connection and turn every login into a marketing opportunity. Our managed WiFi platform combines secure, high-performance connectivity with the tools to engage, capture, and retain customers.

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ISO 27001 certified
ISO 9001 certified
Microsoft partner
UAE, PH, TH, KSA, UK & USA
24/7 support
Since 2008

Guest WiFi That Works for Your Business AND Your Customers

What We Offer

Technical Infrastructure

Reliable, secure, and manageable WiFi infrastructure.

Hardware and Installation

Deploy a reliable wireless network with access points and controllers sourced, installed, and configured by our team. We handle site assessment, hardware procurement, and on-site deployment so your network is built correctly from day one. Every wireless access point is positioned and configured for consistent coverage across your premises.

  • Access points sourced, installed & configured
  • Site assessment & hardware procurement included
  • Consistent coverage across your premises

WiFi Monitoring

Maintain full visibility over your network performance with continuous monitoring across every access point and connected device. We identify and resolve issues before they affect your guests, with alerting and response workflows in place around the clock.

  • Continuous monitoring across every access point
  • Issues identified & resolved before guests are affected
  • Around-the-clock alerting & response workflows

Speed Tests and Monitoring

Validate and track network performance with regular speed testing across your infrastructure. We identify bottlenecks and capacity issues before they become visible to guests. Performance data is logged and available for review, so you always have an accurate picture of what your network is delivering.

  • Regular speed testing across your infrastructure
  • Bottlenecks & capacity issues identified early
  • Performance data logged & available for review

VLAN and Network Segmentation

Separate guest, corporate, and operational traffic with properly configured VLANs that keep your business systems protected — without the need for separate physical infrastructure. We design segmentation that enforces isolation consistently across every wireless access point and WiFi extender on your network.

  • Guest, corporate & operational traffic separated
  • Business systems protected without extra hardware
  • Isolation enforced across every access point

Guest Networks

Provide guests with a reliable, branded WiFi experience that is completely isolated from your internal systems. We configure and manage dedicated guest networks with defined bandwidth limits, session controls, and access policies.

  • Dedicated guest network isolated from internal systems
  • Bandwidth limits & session controls configured
  • Access policies managed on your behalf

Access Control

Control who can access your network, for how long, and under what conditions. We implement access policies that manage session duration, bandwidth allocation, and device limits across your guest WiFi environment. Enforcement is automatic, so your team does not need to manage it manually.

  • Session duration, bandwidth & device limits managed
  • Automatic enforcement — no manual management needed
  • Access policies tailored to your environment

Content Filtering

Protect your business from liability with content filtering that restricts access to inappropriate or harmful content across your guest network. We configure filtering policies appropriate for your environment and user base. For regulated environments or family-friendly venues, we tailor filtering to your specific requirements.

  • Inappropriate & harmful content blocked
  • Filtering policies tailored to your environment
  • Suitable for regulated & family-friendly venues

Marketing & Engagement

Turn guest WiFi into a customer engagement platform.

Captive Portal and Branded Login

Present every guest with a branded login experience at the point of connection. We design and implement captive portal pages that capture guest details and communicate your brand. The captive portal is often the first digital interaction a guest has with your business, so we make sure it reflects the standard you want to set.

  • Branded login experience at the point of connection
  • Guest details captured at login
  • Reflects your brand standards from first interaction

Social WiFi Login

Let guests connect using their social media credentials, removing friction at login while capturing valuable profile data. We implement social login options that make the connection process faster for guests and more informative for your marketing team. We also structure data and feed it directly into your CRM or marketing platform.

  • Social media credentials accepted at login
  • Valuable profile data captured automatically
  • Data structured & fed into your CRM

Data Capture and Lead Generation

Collect guest contact details and behavioural data at the point of connection without disrupting the login experience. We configure data capture forms and consent flows that comply with data protection requirements while building a structured, usable database of your guests.

  • Contact details & behavioural data collected at login
  • Consent flows compliant with data protection requirements
  • Structured, usable guest database built over time

Marketing Automation

Trigger email and SMS campaigns automatically based on guest connection data. We integrate your managed WiFi platform with your marketing tools so returning guests receive relevant communications, first-time visitors are welcomed, and lapsed customers are re-engaged without manual effort.

  • Email & SMS campaigns triggered automatically
  • Integrated with your existing marketing tools
  • First-time, returning & lapsed customers engaged

Loyalty and Return Visit Tracking

Identify returning guests automatically and use that data to personalise their experience. We configure return visit tracking that feeds into your CRM, giving your team visibility over behavioural patterns.

  • Returning guests identified automatically
  • Return visit tracking feeds into your CRM
  • Behavioural patterns visible to your team

Omni-Channel Communication

Engage guests across phone, email, instant messaging, and social media from a single platform. We integrate your guest WiFi data with your communication tools so outreach is consistent and based on actual guest behaviour.

  • Phone, email, messaging & social media in one platform
  • Guest WiFi data integrated with communication tools
  • Outreach consistent & based on actual guest behaviour

Advanced CRM Integration

Connect your guest WiFi platform directly to your CRM, including Salesforce and Microsoft Dynamics. We configure integrations that present guest data instantly at the point of engagement, so your team always has the context they need.

  • Direct integration with Salesforce & Microsoft Dynamics
  • Guest data presented instantly at point of engagement
  • Team always has the context they need

Business Intelligence and Analytics

Get real-time visibility over how your guest network is being used and who is using it. We implement dashboards and reporting tools that track connected devices, session data, visit frequency, and network performance across every location.

  • Real-time visibility over network usage & users
  • Dashboards tracking devices, sessions & visit frequency
  • Reporting across every location

Data Compliance

Collect and manage guest data within a compliant framework from the outset. We configure consent flows, data retention policies, and access controls that meet GDPR and applicable data protection requirements. Compliance is built into the platform architecture.

  • GDPR-compliant consent flows configured
  • Data retention policies & access controls in place
  • Compliance built into the platform architecture

Scalable Deployment Options

Deploy your managed WiFi platform across a single location or scale it across multiple sites without rebuilding from the ground up. We design infrastructure and platform configurations that support growth, from a standalone restaurant to a multi-property hospitality group.

  • Single location or multi-site deployment
  • Infrastructure designed to support growth
  • From standalone restaurant to multi-property hospitality

Business Outcomes

Reliable internet connection for guests

Guest data captured at every login

Marketing automation from WiFi data

Network secure and isolated

Branded guest login experience

Scalable across single or multiple sites

Why Businesses Choose Unified Microsystems for Managed WiFi

End-to-End Delivery

We handle hardware procurement, installation, platform configuration, and ongoing management under one roof. There is one team accountable for the performance of your network and the platform running on top of it.

Built for Customer-Facing Environments

Our managed WiFi solutions are designed for environments where guest experience matters. Every element, from the captive portal to internet connection speed, is configured with your guests in mind.

Marketing and IT in One Platform

We deliver connectivity and the tools to turn every guest login into a business asset. CRM integration, marketing automation, and analytics are part of the overall solution.

Scalable Across Sites

Our multidisciplinary team designs platforms that grow with your business. Adding a new location means inheriting the same infrastructure standards, platform configuration, and reporting structure.

Ongoing Support and Monitoring

We monitor your network continuously and manage the platform on your behalf. If something goes wrong, we respond and resolve it.

On-site Coverage

IT Support & AMC delivery — on the ground, globally

Professional on-site AMC engineers in 6 countries. Same SLA, same standards, wherever you operate.

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6

Countries

16+

Cities

2008

Established

24/7

Coverage

AE

UAE — Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, Fujairah

Full UAE coverage · On-site AMC · Network & infrastructure

PH

Philippines — Metro Manila, Clark, Cebu

Enterprise IT support · Helpdesk & on-site

SA

Saudi Arabia — Riyadh, Jeddah

KSA operations · On-site AMC delivery

TH

Thailand — Bangkok

APAC IT support · Bangkok metro

GB

United Kingdom — London

UK operations · City of London & Greater London

US

United States — New York, Boston

East Coast US support · On-site & remote

Insights

Our Projects

Explore detailed accounts of our major projects, showcasing how our tailored IT solutions have driven success and innovation for our clients

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Make Your Guest WiFi Work Harder for Your Business

With our captive portal and managed WiFi services, you can gather the kind of customer information that can transform your marketing efforts and deliver sustained growth. We'll start by assessing your environment before designing custom infrastructure. Our solution will deliver for both your customers and your marketing team.

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ISO 27001

Certified

ISO 9001

Certified

UAE, PH, TH, KSA, UK & USA

Presence

Microsoft

Partner

24/7

Support

Since 2008

Established